Support

FAQ / Knowledgebase

The knowledgebase is organized into categories; please select a category that you are interested in.

Articles

	The license key is invalid.

	I have misplaced my license information.

	Where can I find my license key?

	How do I install ParetoLogic DriverCure?

	How do I reinstall ParetoLogic DriverCure?

	How do I uninstall ParetoLogic DriverCure?

	Do you have a user manual?

	Can ParetoLogic DriverCure run automatically?

	How do I restore any changes I made using ParetoLogic DriverCure?

	How do I use ParetoLogic DriverCure?

	When I click the “Check for updates” button it says it is unable to connect to update server. Why?

	My firewall hardware is asking for the domain and IP address so that ParetoLogic DriverCure can access the updates. What should I enter?

	ParetoLogic DriverCure presents no buttons or the interface seems to be messed up. The boxes and text are not aligned properly.

	How do I check for Updates?

	What is a device driver?

	What does a device driver do?

	Can a device driver for a particular hardware work on any computer?

	What happens if I do not have the right drivers?

	What are some symptoms for out of date or missing drivers?

	What are the benefits of keeping my drivers up to date?

	How do I find the right device drivers for my computer system needs?

	A driver installation asks to reboot, should I?

	Do I need to reboot my PC after installing drivers?

	After installation of a driver, it shows up in the next scan, why?

	I installed an update to my software, now I have two installed, why?

	I know I am missing a driver for a piece of hardware. ParetoLogic DriverCure shows that there is no update available. Why is this?

	I installed and ran ParetoLogic DriverCure. How do I install the downloaded drivers?

	When ParetoLogic DriverCure installs some drivers, a warning message indicating that the software has not passed Windows Logo is displayed. Should I be concerned?

	When installing a driver a Windows Explorer window opens up. What am I supposed to do?

	ParetoLogic DriverCure told me that my driver failed to install, why is this?

	Why does ParetoLogic DriverCure recommend only installing one item at a time?

	What can I do when it's taking too long to download?

	How can I be sure that what I am downloading is right for my computer?

	How do I submit a log file for technical support?