It may be that Privacy Controls is affecting your program's software via the Third-Party Application History listings.

To determine if this is the cause:

 

  1. Please open Privacy Controls.
  2. Click on the Options tab.
  3. Scroll to Third-Party Application History. If no programs are listed underneath it, double-click on the Third-Party Application History title and a list should appear.
    You may also click on the More Info link to the right.
  4. Find the program you are experiencing issues with and uncheck the box next to it.