ParetoLogic Inc.

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How to use Digital Care when you already have an Antivirus program

While Digital Care includes plenty of cleaning and maintenance features, it is intended for use as a full antivirus program. If you do not intend to use Digital Care as your primary antivirus program, you can take these steps to ensure that there is no conflict between it and your current security programs.
 
Once you are signed into Digital Care AntiVirus Complete, and if you have an existing anti-virus program, you use for Active Protection, please follow the next steps to disable these features within Digital Care AntiVirus Complete.
 
1. Open Digital Care AntiVirus Complete if it is not already open
2. Click on Security
3. Click on Active Protection
4. Click the Green ON button to slide active protection to OFF. This should now show Red
5. Click Security again
6. Click Firewall
7. Click to turn off all active features on this page, Domain Network, Private Network, Public Network. Once done, these should all show Red and OFF
8. Click Security once more
9. Click Web Defender
10. Click button to turn off Web Defender. This should show Red and OFF

Even with Digital Cares Anti-Virus functions disabled you will also need to disable the program from opening at the startup of your computer:
 
1. Click the Start button in the Lower left corner of the Desktop
2. Type Task Scheduler and press Enter on the Keyboard
    This will open the Task Scheduler Window
3. Along the Far Left of this window click Task Scheduler Library
    The part of the window located in the middle will now change
4. Scroll through the provided list and Locate Digital Care
5. Right Click Digital Care and select Properties
    A New Window will appear
6. Click the Trigger Tab along the top of the window
7. Left Click the Entry within the window so it is highlighted in Blue
8. Click Edit at the bottom of the window
    A New Window will appear
9. Uncheck Enabled in the lower left corner of this Window
10. Click OK
      The Window will now close returning you to the Trigger window
11. Click OK again
       The Window will now close
12. Close the Task Scheduler using the X in the upper right hand corner

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