Most often, this situation involves the removal of the application required to view the file you wish to preview.
For example: if you have a Microsoft Word document that you wish to preview, but you have uninstalled Microsoft Word, the preview may not work. Alternatively, this can be caused by a corruption in the file you are attempting to preview.
© 2016 Copyright ParetoLogic Inc. All Rights Reserved.
Windows and the Windows logo are trademarks of the Microsoft group of companies. Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other countries.