ParetoLogic Inc.

Support Center

How do I use the Process Manager tool?

Using the Process Manager you can review the processes that are running on your system and you can check the performance of your system. After diagnosing your system you can choose to terminate processes that can be considered unwanted so as to speed up your computer, you can optimize the processes and you can also choose to have processes ignored for upcoming scans.

To view the Process Manager page, do the following:

From the Main window, click the Optimize tab, and click the Process Manager button.

Processes

From the Process tab you can see the list of processes that are currently running on your system. The task of identifying particular processes is simplified using the PC Health Advisor Process symbols. The symbols and descriptions are as follows:

 

Name

Definition

System

Operating system processes that are identified as such by the PC Health Advisor database.

User Installed

Processes run by applications that you the user have legitimately installed and are identified as such by the PC Health Advisor database

Other

Other processes whereby PC Health Advisor cannot detect the installation source; these are items not found in the PC Health Advisor database.

Unwanted

Processes the PC Health Advisor database detects as being unwanted as they are part of a legitimate application but are specified as unwanted as you would not want to run them all the time. Examples of these are system tray items or background services that do not have a useful purpose.

Malware

Processes the PC Health Advisor malware database detects as malware and require termination. We recommend you run a scan to remove any malware on your system.

 

PC Health Advisor offers several methods of gaining more information about how your system is performing as a whole and what you can detect from individual processes.

Diagnosing Overall Performance

You can get an idea of how you system is performing so as to view CPU, Memory, and PageFile usage.

To get overall system performance information:

  • From the Process Manager page, select the Performance tab.

Diagnosing a Process

In the case where your computer is suffering from poor overall performance, you can inspect individual processes to determine if a particular one is using up too many resources.

To diagnosis a process in the list:

  • From the Process Manager page, select the Processes tab, and select one of the processes in the list.

The text box to the left includes useful information about the process.

 

Process Item

Description

ProcessID

The uniquely assigned number used by the operating system to identify a process

Company

The manufacturer of the application associated with the process

Priority

The operating system assigns a priority level to each process from 0 (low) to 31 (high) so as to allocate time to each process

Handles

Handles are like a token that are used by the program to access resources on the computer

Threads

Threads are parts of the program that can act independently so that other tasks can occur simultaneously in the case of multi-threading

 

The box to the right includes the CPU usage for that process. It can be observed, that while this program was running an anti-malware scan, it was operating at below 25% usage.

You can get other information, by doing the following:

  • Right-click the process name and select Properties. You can then review property information including the Type of file, Description, Version, Company name, and whether it has a digital signature.
  • Right-click the process name and select Open Folder to locate the application that is running the process.

It is highly recommended that, when in doubt, you seek out more information about the process should you want to terminate it. If there are items you are unsure about, we recommend that you look for information about them online. Quite often there are user forums and manufacturer sites that give relevant descriptions and recommendations.

Note: If you are terminating processes due to CPU and memory usage issues, try examining the system performance before and after you terminate a process.
 

Terminate a Process

There are a few methods available to terminate a process.

Please note that terminating some processes can lead to unexpected results. Data that has not been saved can be lost and disabling system processes can lead to incorrect functioning of system components. Please ensure that your Restore Point setting is enabled. 

To end a process:

  1. Do one of the following:
    • Right-click a process and select End Process.
    • Select a process from the list and click the End Process button.
  2. In the confirmation dialog, click the End Process button.


Optimize Processes

You can optimize all the processes that are listed as unwanted or as malware.

Tip: If there are any red icons displayed in the list of processes, there are unwanted or malware processes running on your system.

To terminate all of the unwanted and malware processes, do the following:

  1. Click the Optimize All button.
  2. Click End Processes in the confirmation dialog.

Note: The optimize procedure does not clean to remove malware from your computer, it stops a process from running. The process could start again after some time has passed or after the computer is rebooted. For the malware to be removed completely, a scan and clean needs to be performed.


Ignore a Process

You can ignore a process so that it is not detected in upcoming scans.

To ignore a process:

  1. Click the Ignore button.
  2. Click Yes in the confirmation dialog.

The item remains in the process list but is now displayed with grey text.

Did you find this article helpful?

Contact Us

customersupport@paretologic.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=11798